Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page. Our garments are designed with a tailored fit; if you prefer a more relaxed feel, we recommend sizing up.
Are the colors shown on the website accurate?
We strive to display our products as accurately as possible. However, due to variations in monitor settings, the actual color may vary slightly from what you see on your screen.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You can modify or cancel an order within 1 hour of placement by contacting our support team.
Do you offer international shipping?
Yes, The House of Rare ships to over 50 countries worldwide. Shipping costs and delivery times vary by destination.
How should I care for my Rare garments?
Each item features a care label with specific instructions. Generally, we recommend cold machine washes and avoiding tumble dryers to preserve fabric integrity.
Is my payment information secure?
Absolutely. We use industry-standard SSL encryption to protect your personal and payment details during the checkout process.